- What policy did you violate?
- Why did it happen?
- What steps have you taken to prevent it from happening again?
| Reason for Deactivation | What to Address |
|---|---|
| Low Performance Metrics | Explain any extenuating circumstances, such as traffic or app glitches. |
| Late Deliveries | Detail your strategies for time management and route planning. |
| Package Issues (damaged, lost, undelivered) | Describe your handling procedures and any specific incidents. |